At NovaFlare, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website and services.
1. Information We Collect
When you visit or make a purchase from NovaFlare, we may collect the following types of information:
- Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment information.
- Order Information: Details about the products you purchase, shipping method, and order history.
- Device Information: We automatically collect data such as your IP address, browser type, time zone, and some cookies that are installed on your device when you visit our website.
- Usage Data: Information on how you interact with our website, including the pages you view, the links you click, and your shopping behavior.
2. How We Use Your Information
We use the information we collect to provide and improve our services. Specifically, we may use your data to:
- Process and fulfill your orders, including managing payments, shipping, and delivery.
- Communicate with you, including sending order confirmations, updates, and marketing communications (with your consent).
- Analyze website traffic and customer behavior to enhance your shopping experience.
- Prevent fraud and protect the security of our website.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist in operating our website and conducting business, such as:
- Shipping and delivery partners: To fulfill your order.
- Payment processors: To securely process transactions.
- Analytics providers: To help us understand how customers use our website.
- Compliance with laws: We may disclose your personal information if required by law or to protect our rights.
4. Cookies
NovaFlare uses cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, manage your shopping cart, and provide personalized content. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
5. Data Security
We take your privacy seriously and implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-out: You can opt out of receiving marketing communications by following the unsubscribe instructions in any email or by contacting us directly.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Third-Party Links
Our website may contain links to third-party websites. NovaFlare is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date will be updated accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@novaflare.store.